North Brothers Plumbing & Rooter  556 S. Fair Oaks Ave. STE. 101-118 Pasadena, CA 91105 - Phone: (626) 768-0779

UpFront Flat Rate Pricing

An Upfront Flat Rate Price Will Protect You And Your Home!
 
Wouldn't you like to know exactly how much a job will cost in advance?

You should'nt have to pay the price for slow and inefficient service. But that's exactly what tends to happen when you pay service companies by the hour instead of by the job. Because we charge by the job, you never pay for slow or lazy technicians or for run-around time for parts and other materials. And because it's in our best interest to work as effeciently as possible, we stock our trucks with the proper tools and parts, and train our fully licensed plumbers to do the job efficiently and correctly the first time around.
 
For a small service call charge, we will dispatch your fully licensed plumber who will then diagnose the problem needing service and conclude what repairs are necessary and how much the repairs will cost. With your authorization of the proposed work, the service call charge is then applied toward the work and our plumber will perform the necessary repairs right then and there, whenever possible.
 
Sooner or later, we all have to call a plumber. And because it's expensive to operate a plumbing company, plumbers can be expensive. There's just no way around that. However, there are a variety of ways to improve the value you get for your money. Many people make the mistake of shopping for plumbing primarily based on the plumber's price. This can be misleading. It's better to look at overall service and customer satisfaction, even if prices are slightly higher than average.

Price can be misleading for two reasons. First, experienced plumbers usually charge more. However, they have encountered many more kinds of plumbing problems and have had more time to discover the most cost-effective solutions. They are more likely to know the best solution and be able to implement it correctly on the first attempt. Saving $200 for a "solution" that has to be redone in two months is no bargain.

Second, the price may reflect reliability. If you take time off work or alter your work schedule to meet a plumber who shows up late or not at all, it costs you. Even if you aren't docked pay for the lost time, you won't be improving your prospects for raises and promotions by sitting at home waiting for a plumber. Plumbers who have scheduling and communication practices that don't leave you hanging are likely going to be worth the higher price.

Here are answers to some of the more common questions about plumbers:

Q: When I called a plumber, he said his price to replace a drain pipe was $205. He was here only about 45 minutes but charged me $205. Is this some sort of scam?

A: Plumbers spend a big part of their day driving in most cases a fully stocked vehicle worth close to $100,000 between the vehicle, materials and equipment for efficiency, from one job to another. Some way, they have to be compensated for this time and equipment. Some add a flat service charge to each bill. Some charge a premium for the first hour, some charge a flat rate basis per job and some charge from the moment that they leave their last job. The latter is probably the case in your situation. These various charging methods are another reason why comparing prices only can be a poor way to select plumbers. Always ask a plumber on the phone how his rates work. If it seems to be an unreasonable system for your situation, you may want to turn to another plumber.

Q: The downstairs shower adjacent to my son's room has a problem drain. It seems like I have to have it professionally snaked every year or so, at $150 a pop. Isn't there a better way?

A: First, attack the cause. In a shower, it is most likely to be hair. A better strainer cover or drain insert may catch most of the hair, before it gets deep into the drain. Your son could just clean the strainer frequently and your annual drain-clearing might be completely eliminated.

Q: My plumber said the new toilet I want costs $300 plus installation. I saw the same toilet at a home center store near me for $229. Is the plumber trying to rip me off?

A: Probably not. He typically buys his fixtures from a plumbing supply firm. The plumbing supply firm has a wholesale contractor's price and a higher list or retail price. The plumber buys the fixture at the wholesale price and sells it to you at the list price. The price difference pays for his time and trouble locating, purchasing and delivering the fixture. He also absorbs the costs associated with defective materials, warranty issues that might arise and mistakes like buying the wrong style or color.

To learn more or schedule us to visit your home, give North Brothers Plumbing & Rooter a call at (626) 768-0779.