Free Plumbers Club Terms
What you need to know
- Membership is month to month.
- Member may cancel with notification via email to info@northbrothersplumbing.com, text or by calling 626-394-9641.
- The membership will remain active, and this agreement is effective until credit/debit card expires, membership term expires, or membership is cancelled by either party.
- North Brothers Plumbing reserves the right to refuse membership to any applicant, and membership may be terminated at North Brothers Plumbing’s discretion and without cause.
- Cancellation of membership by homeowner voids all warranties/obligations on previous work.
- Monthly credits expire at the end of each month if unused.
- All monies paid are non-refundable.
- All promotions, offerings, discounts, and anything else stated are valid only while membership is in good standings.
- Plumbing emergency service is described as plumbing breakdowns that are property or life threatening.
- North Brothers Plumbing will perform visits as their schedule allows.
- Annual inspections have no monetary value and are not a contractual component to this agreement.
- All visits expire and terminate when membership is canceled.
- All benefits apply to residential only.
- North Brothers Plumbing may increase membership prices from time to time at its sole discretion.
- In the event of a price increase, Member will receive a written notice via email prior to the increase taking place and will have an opportunity to opt out of the membership program prior to the price increase taking effect. Should opt out not occur, monthly billing will continue at the new rate.
- Material we provide, services we sub-contract and equipment rented has an industry standard markup to account for our time handling material, carrying costs and in the case the part has a manufacturing defect.
- $29 charge applies to dispose of items which require hauling to the dump such as large appliances, large fixtures, concrete and excessive demolition material.
- Services we don't do and are not included are: new construction plumbing, unclogging pool and yard drains if determined risky or pipe appears to be damaged, "repairing" tankless water heaters, anything to do with septic tanks.
- Services that are excluded under membership terms and are 20% off regular price include: digging more than one square foot and customer provided material except faucets/dishwashers/sinks.
- Terms and conditions subject to change.